My Fitbit Charge 2 Won’t Pair With iPhone 5 – What to Do?


When it comes to health and fitness tracking, Fitbit Charge 2 is one of the best gadgets to have. However, if you’re trying to pair it with your iPhone 5 and nothing shows on the screen of the watch, it can be quite frustrating. I have personally faced this issue and have taken the time to investigate and find a solution.

The first thing you should check is whether your iPhone 5 is compatible with Fitbit Charge 2. This may sound obvious, but it’s an important step that many people miss. The Fitbit app requires iOS 10 or later versions to work with the device. So, if your iPhone is running an older version of iOS, the pairing process may not work.

Another reason why you may not see anything on the screen of your Charge 2 after pairing it with your iPhone 5 is that the Bluetooth connection may not be stable. To fix this, you can try toggling Bluetooth off and on again on your iPhone 5 or turning it off and then on again. This usually helps to reset the connection, and when you try to pair the two devices again, it may work smoothly.

Troubleshooting The Fitbit And iPhone Connection

If you are trying to pair your Fitbit Charge 2 with your iPhone 5 and encountering issues, don’t worry, you are not alone. Many users have reported that despite following the appropriate steps, there is nothing on the screen of the watch. In this section, I will walk you through some troubleshooting tips to get your Fitbit and iPhone connected and working seamlessly.

Ensure Bluetooth is On

First and foremost, make sure that Bluetooth is enabled on both your iPhone and Fitbit device. If either device’s Bluetooth is disabled, the connection cannot be established. To check that Bluetooth is on, head over to the Settings app on your iPhone and ensure that Bluetooth is toggled on. Similarly, access the Fitbit device’s settings and confirm that Bluetooth is turned on.

Disconnect And Reconnect The Devices

If Bluetooth is enabled on both devices and the connection is still not working, try disconnecting and reconnecting the two devices. To do this, navigate to the Bluetooth settings on your iPhone and locate your Fitbit device. Then, select “Forget This Device” and confirm. After that, put your Fitbit in pairing mode, and scan for the device from your iPhone again.

Restart Both Devices

Sometimes, simply restarting both devices can help resolve connectivity issues. Turn your iPhone and the Fitbit device off and on again. After restarting, try pairing the two devices again and check if the connection is established.

Update Your Devices

If the above steps have not worked, ensure that both your iPhone and Fitbit are updated to their latest software versions. Outdated software can cause connectivity issues and updating your devices can often resolve them.

Contact Fitbit Support

Suppose none of the above steps have helped. In that case, you may need to contact Fitbit’s customer support team for further assistance. Provide the agent with the details on your Fitbit and iPhone models, the steps you have taken, and the issue you are facing, and they should be able to help you.

By following the above troubleshooting tips, you should be able to resolve any issues you were facing when pairing your Fitbit Charge 2 with your iPhone 5. Happy tracking!

Checking The Fitbit And IPhone Compatibility

If you’re trying to pair your Fitbit Charge 2 with an iPhone 5, you might encounter difficulties with compatibility. When attempting to connect the devices, you may experience a blank screen on your Fitbit. If that’s the case, there are a few options available to you to overcome this issue.

Firstly, ensure that your iPhone 5 is up-to-date and running the latest version of its operating system. Similarly, check that your Fitbit Charge 2 is up-to-date with the latest firmware installed. If either device is outdated, it could cause compatibility issues and prevent the pairing process from succeeding.

Furthermore, verify that your iPhone 5 is compatible with Fitbit Charge 2 by checking the minimum requirements. Fitbit Charge 2 syncs with most iPhones and Android devices but there are exceptions to this. Some compatible devices require Bluetooth LE but the iPhone 5 does not have that capability. In such cases, the phone cannot communicate with the Fitbit device.

Another perspective explains that there might be problems with the Fitbit app or its settings. Ensure that the Fitbit app is installed and running properly on your phone. Also, check if any settings need to be changed to make them compatible with your device. For instance, sometimes the location services of an iPhone may switch off power-hungry Bluetooth services to save battery, which can interfere with the connection.

When i am Pairing my Fitbit Charge 2 With my iphone 5 There is Nothing on The Screed of The Watch

If you’ve tried each of these steps and your Fitbit Charge 2 still isn’t appearing on your iPhone 5, it might be time to consider alternative solutions for staying in shape. While Fitbits are a great way to motivate yourself to become more active, there are other devices and apps on the market that could be better suited to your needs and preferences. Regardless of what option you choose, investing in your health and wellness is always a great decision.

If you’re experiencing difficulty pairing your Fitbit Charge 2 with your iPhone 5 and the watch screen is blank, it may be time to reach out to Fitbit Support for further assistance. Here are a few steps you can take before you contact them to make sure you’ve covered all your bases:

– Make sure your iPhone 5 is running on the latest software version. You can check for updates by going to Settings > General > Software Update.

– Ensure Bluetooth is enabled on your iPhone and your Fitbit Charge 2 is nearby.

– Restart both your iPhone 5 and your Fitbit Charge 2 and try the pairing process again.

If you’ve tried these steps and still cannot pair your devices, it’s time to contact Fitbit Support. You can do so by visiting the Fitbit website and searching for “Contact Support.” From there, you’ll be able to select your specific device and issue and receive further assistance.

It’s important to note that Fitbit Support may require additional information from you, such as your device’s serial number and a detailed description of the issue you’re experiencing. Be sure to have this information readily available to expedite the support process.

Remember, Fitbit Support is always available to help troubleshoot any issues you may be experiencing when pairing your Fitbit Charge 2 with your iPhone 5. Don’t hesitate to reach out for further assistance.

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